Information We Collect:
We may gather the following types of data:
Personal Information: This includes your name, address, contact information, and other identification details necessary for delivering our services.
Payment Information: We collect payment details to securely process transactions. Be assured that we employ advanced encryption to safeguard this information.
Laundry Preferences: To ensure your satisfaction, we might request information about your laundry preferences, such as detergent choices, folding instructions, or any special requests.
Usage Data: We collect data on how you engage with our website and app to enhance your experience and improve our services.
How We Utilize Your Information:
We harness your data to accomplish the following:
Service Provision: Your personal information is used for delivering dry cleaning and laundry services, encompassing order handling and delivery.
Service Enhancement: We use your data to improve our services, tailor them to your preferences, and develop new features.
Payment Processing: Your payment information is exclusively employed for processing transactions and billing.
Communication: We may reach out to you regarding order updates, promotions, or essential service-related information.
We use security measures that are widely accepted in the industry to safeguard your data from unauthorized access, disclosure, changes, or damage. Our payment processing is securely encrypted.
Sharing Your Information:
We do not engage in selling, trading, or renting your personal information to third parties. Your data may be shared with trusted partners solely for the purpose of delivering our services.
You can see, change, or erase your personal information. Additionally, you can opt out of receiving marketing communications at any time.
Your privacy is of great importance to us, and we are available to address any inquiries or requests you may have. Thank you for choosing Urban Laundry as your trusted laundry and dry cleaning service provider.